Final Sale – No Returns or Refunds
All digital products are sold as final sales and are not eligible for return, exchange, or refund once downloaded, accessed, or delivery has been initiated. This includes but is not limited to software, e-books, PDFs, online courses, digital templates, audio files, video content, and subscription services.
No Refunds for Change of Mind
We do not offer refunds for change of mind, buyer’s remorse, compatibility issues with your device, or if you decide you no longer want or need the product after purchase. Please carefully review all product information, system requirements, and available previews before completing your purchase.
Limited Exceptions
Refunds may be considered only under the following circumstances:
- Technical Defects: If the digital product is corrupted, incomplete, or does not function as described due to a fault on our end
- Duplicate Purchases: If you accidentally purchase the same product multiple times
- Unauthorized Transactions: If charges were made without your authorization
- Non-Delivery: If technical issues on our end prevent successful delivery of your purchase
Timeframe for Exception Requests
Any requests for refunds under the above exceptions must be submitted within 14 days of purchase. After this period, no refund requests will be considered.
Resolution Process
Before considering a refund, we will first attempt to resolve any technical issues through customer support. If the issue cannot be resolved and falls under our exception criteria, we may offer a refund or replacement at our sole discretion.
Your Responsibility
By purchasing digital products from us, you acknowledge that:
- You have read and understood this return policy
- You understand the nature of digital products and that they cannot be “returned” once accessed
- You have reviewed product descriptions and requirements before purchase
- You accept that refunds are only available under the limited exceptions outlined above
Legal Compliance
This policy complies with applicable consumer protection laws while recognizing the unique nature of digital products. Nothing in this policy affects your statutory rights as a consumer where applicable by law.
Contact Us
For technical support or to report issues that may qualify for our limited exceptions, contact us at within 14 days of purchase.
This policy is effective as of May 28, 2025 and may be updated periodically.
